Privacy and Security

At Hampton and Astley, we recognise the importance of online security and customer confidence in using our website so we’ve put together the below information on the privacy of your details and payment security for your reassurance.

Privacy

Your privacy is of the highest importance to us and we treat all of your information as completely confidential. Hampton and Astley comply fully with all applicable Data Protection.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, payment address and details. For your piece of mind, Hampton and Astley are powered by the e-commerce platform Shopify and all information is held on Shopfiy’s secure servers which are protected by a firewall.

In order to serve you efficiently, reputable third party distribution and banking institutions such as American Express, Apple Pay, Master Card, Pay-Pal and Visa handle our credit card transactions. They receive the information needed to authorise your payment. All institutions are under strict obligation to keep your information private.

We would love for you to hear about our new products and offers via email and text message (SMS) but only if you would like us to get in touch (there are optional tick boxes at checkout if you would like to sign up to either our newsletter or text message services). You can unsubscribe from emails at any point by clicking the 'Unsubscribe' link found at the bottom of every email or by letting us know at hello@hamptonandastley.com or via the Contact Us section on our website. For text messages, simply reply STOP to unsubscribe.

We’ll only ever use your details so you can make the most of what we have to offer including special offers, new products or services or simply to get your feedback on a recent purchase.

We never pass on or sell your personal details to anyone outside of Hampton and Astley for them to use for their own marketing purposes.

Payment Security

We take the privacy and security of your payment and personal details seriously. For your reassurance Hampton and Astley maintains the highest levels of security, our site uses SSL encryption technology which is the most advanced online security software available for online transactions.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.hamptonandastley.com in your browser address window. A small locked padlock will also appear in the bar of your browser window.